Terms of Service

1. About these Terms

These Terms of Service govern access to and use of YELTOM.com, YELTOM.app and the services, content, tools and support made available through them (together, the Services). By creating an account, requesting a free Blueprint, purchasing a membership or otherwise using the Services, you agree to these Terms.

In these Terms, YELTOM, we, us and our refer to the operator of the YELTOM service. The operator’s final legal entity name, ABN and principal business address will be displayed on this page before paid commercial launch. You can contact us through YELTOM Support.

2. Eligibility and accounts

• You must be at least 18 years old and legally able to enter a binding agreement.
• You must provide accurate, current and complete information, including your legal first and last names.
• You are responsible for safeguarding your login credentials and for activity occurring through your account.
• You must promptly tell us if you suspect unauthorised access, misuse or a security incident.
• We may require identity, business or contact verification where reasonably necessary to provide a service, manage fraud or comply with law or supplier requirements.

3. Free Business Blueprint

The Free Business Blueprint currently includes five deliverables: Executive Summary, Brand Strategy, SWOT Analysis, Tagline Options and Homepage Copy. It is provided without an upfront payment and is intended as an introductory planning resource.

Free outputs may be limited, regenerated, revised or withdrawn where necessary to protect service integrity, prevent abuse or reflect product changes. A free output does not create an obligation for YELTOM to provide paid implementation services.

4. Paid membership and pricing

Unless a different price is clearly shown and accepted at checkout, the current offer is A$99 once for Business Setup followed by A$49 per month for YELTOM Membership. The Business Setup fee is charged when the order is placed. The first monthly membership payment is scheduled exactly one month later, with subsequent payments recurring monthly. There is no paid-membership free trial.

The checkout page and order confirmation control the price, taxes, billing date and inclusions for your purchase. Prices may change for new purchases. We will give reasonable notice of changes affecting an existing recurring membership where required by law or the applicable agreement.

5. Current membership inclusions

Subject to technical availability, supplier approval, fair use and the specific order shown at checkout, membership may include:

• the complete 21-deliverable Business Blueprint™;
• one eligible standard domain registration for the first year where required, and one eligible standard renewal each 12 months for a YELTOM-registered domain while the membership remains active;
• logo and brand-pack workflows;
• two professional email mailboxes with 10 GB per mailbox where required;
• website creation, deployment, hosting and SSL;
• access to YELTOM.app, support resources and available ongoing business tools.

Eligible domain extensions at launch are expected to include .com, .com.au, .net and .org. Premium, aftermarket, reserved, restricted, high-cost, redemption and unavailable domains are excluded unless separately quoted and paid for.

6. Domain services

Domain registrations are supplied through third-party registrars and registries. Availability is not guaranteed until registration is successfully completed. You must provide accurate registrant information and comply with registry, registrar and eligibility rules, including any rules applying to .com.au names.

For domains registered through YELTOM, you are intended to be recorded as the registrant where the registration system permits. YELTOM may act as reseller, technical contact or management provider. Registration, renewal, expiry, suspension and restoration remain subject to third-party rules and timeframes. If you already own a suitable domain, you may keep it with your existing provider and connect it to YELTOM. If you later choose to transfer a YELTOM-registered domain away, that transfer is subject to third-party rules and timeframes and supplier charges outside the included entitlement may apply.

7. Websites, hosting, SSL and email

Website, hosting, SSL and email services may rely on third-party infrastructure. We aim to provide reliable services but do not promise uninterrupted or error-free availability. Planned maintenance, supplier outages, internet failures, security events and events outside reasonable control may affect availability.

You are responsible for reviewing and approving your website, branding, content, contact details, legal notices, domain selections and mailbox settings before public use. Email storage, attachment limits, spam filtering, sending limits and acceptable-use rules may be imposed by the relevant provider.

8. AI-generated and automated content

YELTOM uses artificial intelligence and automated systems to help generate plans, names, copy, images, recommendations and other outputs. These outputs may be incomplete, inaccurate, similar to material produced for others or unsuitable for your particular circumstances.

You must independently review outputs before relying on, publishing or using them. YELTOM does not provide legal, accounting, tax, financial, employment, trademark or other regulated professional advice. You are responsible for obtaining professional advice and conducting name, domain, trademark and regulatory checks.

9. Customer content and permissions

You retain ownership of content you submit, subject to any rights held by third parties. You grant YELTOM a non-exclusive, worldwide licence to host, copy, process, adapt and transmit that content as reasonably necessary to provide, secure, improve and support the Services.

You promise that you have the right to provide and use your content and that it does not infringe intellectual property, privacy, confidentiality or other rights.

10. YELTOM intellectual property

YELTOM, its software, workflows, interfaces, templates, branding, documentation and underlying systems are owned by or licensed to us. Except for the limited right to use the Services under these Terms, no ownership rights are transferred to you.

Your rights in final deliverables may be affected by third-party licences, fonts, stock assets, open-source software, AI-service terms and supplier conditions. We will identify material restrictions where reasonably practicable.

11. Acceptable use

You must not use the Services to break the law; deceive or impersonate others; distribute malware or spam; infringe rights; harass or harm people; create prohibited, fraudulent or abusive businesses; interfere with security or availability; scrape or reverse-engineer protected systems; or evade usage, payment or access controls.

12. Payments and failed payments

Payments may be processed by Stripe or another disclosed provider. We do not ordinarily store complete payment-card numbers. You authorise recurring charges in accordance with the checkout disclosure and your selected plan.

If a payment fails, we may retry the payment, contact you, restrict paid features or suspend services. We will take reasonable steps before terminating important domain, hosting or email services, but you remain responsible for keeping payment and contact details current.

13. Cancellation

You may request cancellation through the available account or support process. Unless required otherwise by law, cancellation stops future recurring charges after the effective cancellation date but does not automatically reverse setup work, registrations, supplier charges or services already supplied.

Before cancellation becomes effective, you should export content and arrange continuation or recovery of YELTOM-managed domains, websites and email where applicable. Continued hosting, renewal or transfer-out assistance after membership ends may involve separate fees.

14. Suspension and termination

We may suspend or terminate access where reasonably necessary for non-payment, security, fraud, abuse, legal compliance, supplier requirements or a serious breach of these Terms. Where appropriate, we will give notice and an opportunity to remedy the issue.

15. Consumer guarantees

Nothing in these Terms excludes, restricts or modifies rights or remedies that cannot lawfully be excluded, including applicable guarantees under the Australian Consumer Law. Where a service fails to meet a non-excludable guarantee, available remedies depend on the nature and seriousness of the failure.

16. Disclaimers

Except for non-excludable rights, the Services are provided on an “as available” basis. We do not guarantee that a business will launch by a particular date, obtain a particular name or domain, achieve search rankings, receive leads, generate revenue, obtain finance or succeed commercially.

17. Liability

To the maximum extent permitted by law, YELTOM is not liable for indirect, incidental, special or consequential loss, loss of profits, revenue, opportunity, goodwill or data arising from use of the Services. Where liability can lawfully be limited, our liability may be limited to resupplying the affected service or paying the reasonable cost of resupply.

This clause does not apply to liability that cannot be excluded or limited under applicable law.

18. Third-party services

The Services may integrate with or link to third parties such as Stripe, domain registrars, hosting platforms, email providers, analytics services and AI providers. Their terms and privacy practices may apply separately. YELTOM is not responsible for third-party acts or omissions beyond the extent required by law.

19. Changes to the Services or Terms

We may update the Services and these Terms. Material changes will be published with a new effective date and, where appropriate, notified through the app or email. Continued use after the effective date indicates acceptance, except where further consent is legally required.

20. Governing law and disputes

These Terms are governed by the laws of Queensland, Australia. Before starting formal proceedings, each party should attempt in good faith to resolve the dispute through written notice and reasonable discussion. Nothing prevents either party from seeking urgent relief or using a consumer regulator, tribunal or court available under law.

21. Contact

Questions, complaints and legal notices can be sent through the Contact page. The final legal entity name, ABN, address and dedicated legal email will be inserted before paid commercial launch.